Privacy policy
This policy explains how Milberg LLC (the “Operator”, “we”) processes the personal data of visitors to mil-berg.com (the “Website”). We process personal data in accordance with Russian Federal Law No. 152-FZ “On Personal Data” and, where it applies to visitors from the European Economic Area, the General Data Protection Regulation (GDPR).
1. Data controller
Milberg LLC (OOO «Milberg»)
Taxpayer ID (INN) 6686108140, registration number (OGRN) 1186658056970.
Address: 18 Frontovykh Brigad St., Yekaterinburg, 620017, Russia.
Email: mail@mil-berg.ru. Phone: +7 (967) 639-08-14.
2. What data we collect
Data you provide yourself when you fill in a form on the Website or contact us:
- your name;
- phone number;
- email address;
- company name (if provided);
- the content of your inquiry and any other information you choose to share.
Technical data collected automatically when you visit the Website: IP address, browser and device information, referral source and advertising tags (UTM parameters), pages viewed, date and time of the visit. This data is collected by the analytics script of our CRM system and is used to understand where inquiries come from and to improve the Website.
3. Purposes of processing
- to answer your inquiry and get back to you;
- to prepare a quotation, price calculation or consultation on equipment;
- to conclude and perform contracts with you;
- to improve the Website based on visit statistics.
We do not make decisions with legal effects based solely on automated processing.
4. Legal basis
We process your data on the basis of your consent, which you give by ticking the consent box and submitting a form, and, where relevant, to take steps at your request before entering into a contract and to perform the contract (for EEA visitors: Art. 6(1)(a) and 6(1)(b) GDPR).
5. Where data is stored and international transfer
Inquiries from the Website are sent to our CRM system and handled by authorised employees responsible for customer relations. Data is stored on secure servers located in the Russian Federation. If you are located in the EEA, please note that the Russian Federation is not covered by an EU adequacy decision; by submitting a form you explicitly consent to your data being transferred to and processed in Russia for the purposes above (Art. 49(1)(a) GDPR).
6. How long we keep data
We keep personal data no longer than necessary for the purposes of processing or until you withdraw your consent, unless longer storage is required by law. After that the data is deleted or anonymised.
7. Cookies and analytics
The Website uses the analytics script of our CRM system to record visits and referral sources; it may store an identifier in your browser. You can block cookies and site data in your browser settings — the Website will remain available, although some functions may not work as intended.
8. Sharing with third parties
We do not sell personal data or share it with third parties for advertising. Data may be processed by service providers that run our forms, CRM and hosting, under confidentiality obligations. Data is disclosed to public authorities only on the grounds and in the manner established by law.
9. Your rights
You have the right to obtain information about the processing of your data, to request its correction, restriction or deletion, to object to processing, to request a copy of your data, and to withdraw your consent at any time. You may also lodge a complaint with a data protection supervisory authority.
10. Withdrawing consent
To withdraw your consent or exercise your rights, email mail@mil-berg.ru with the subject “Withdrawal of consent to personal data processing”. We will stop processing and delete your data within 30 days, unless processing is required by law.
11. Security
We take the necessary legal, organisational and technical measures to protect personal data against unauthorised or accidental access, destruction, alteration, blocking, copying or disclosure. Only authorised employees have access to personal data.
12. Changes to this policy
We may update this policy. The current version is always available on this page.
Last updated: 27 October 2026